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FAQ

General Questions

It is safe when used responsibly. Our products do not differ from any other consumable products. Therefore you are solely responsible for the use of the products offered on our site. If you have any questions regarding the products that are listed on this page, feel free to contact us. 

At our webshop, we prioritize transparency and communication with our customers. As soon as you complete your payment, we will promptly notify you of its success. In addition, we will keep you informed about the status of your order via email. Once your order is shipped, we will send you another email indicating that your package is in transit, and offer you the option to track its journey using a reliable track and trace code.

With regard to smoking cannabis responsibly, we advice our customers to read the following article: https://www.postindependent.com/news/7-ways-to-consume-cannabis-responsibly/

The minimum age varies per country. Please check your local law, before placing an order. On our site our customers must be at least 18 years of age.

We ship to all countries within the European Union. 

Before contacting us, we would like to ask you to first read our FAQ page. There is a good chance that you will already find the answer to your question here. If this is not listed here, you can always reach us via e-mail.,

For privacy reasons we have disabled creating accounts. We want to store as little information as possible. Nothing on the internet is a 100% secure, so we therefore take the necessary steps to secure and respect your privacy.

About our products

Our wide variety of cannabis leaves nothing for the imagination. We offer (almost) any type of flavor, structure or type of cannabis. Since we only want to offer you the best quality, our offer may differ per season. So how do you pick the right product? For each offer we have provided a detailed description of the strain including the THC level. 

Every description has been curated by our team of cannabis experts, but when in doubt feel free to consult us. In any case, instead of contacting us we always advice our customers to order (1 gram of) a few different strains and tastes that you want to try. If you need more, then you can always come back to our shop and remain a loyal customer.

On our website, you can buy cannabis products at a very attractive price. We regularly offer discounts on our products so that you can enjoy your favorite items at a reasonable price. Additionally, we offer standard discounts on larger quantities, so if you plan to buy more products, you can benefit from even more savings.

We understand that it’s important to get high-quality cannabis products without exceeding your budget. That’s why we do our best to make our products as affordable as possible without compromising on quality. Whether you’re a recreational or medicinal user, we’re confident that you can find the right products at the right price with us. Take a look at our website and discover how much you can save on your next purchase.

We provide an additional benefit to our loyal customers, regardless of whether it’s their first purchase or not. For customers who order a substantial quantity of a particular product, we offer a discount to express our gratitude for their loyalty. Our loyal customers can still take advantage of an extra discount even if a product is already on sale. We firmly believe in rewarding those who appreciate our products.

Discounts

5 gr = 5% discount

10 gr = 7,5% discount

25 gr = 10% discount

Sale
Items in “Sale” have a fixed lowered price per gram.

All the images you see on our website are 100% genuine, and we adhere to a no-nonsense policy at our online store. We take the necessary time to cover all the vital aspects of our cannabis products and do not believe in deceiving our valued customers. You are welcome to challenge us by placing your first order.

Payment

Bitcoin is a decentralized digital currency that allows for peer-to-peer transactions without the need for intermediaries like banks or financial institutions. It was invented in 2008 by an anonymous person or group using the pseudonym Satoshi Nakamoto, and since then it has become the most popular and widely used cryptocurrency in the world.

Bitcoin operates on a decentralized ledger technology called blockchain, which is a public ledger that records every transaction made on the network. This ensures that transactions are secure and transparent, and eliminates the need for a central authority to verify and process transactions.

Bitcoin is just one of many cryptocurrencies that exist today. Collectively, these digital currencies are known as cryptocurrencies, and they all operate on the same basic principles as Bitcoin. Some other popular cryptocurrencies include Ethereum, Litecoin, and Ripple.

Here are some helpful hyperlinks to learn more about these topics:

Bitcoin: https://en.wikipedia.org/wiki/Bitcoin

Cryptocurrency: https://en.wikipedia.org/wiki/Cryptocurrency

Blockchain: https://en.wikipedia.org/wiki/Blockchain

Making transactions with crypto is easy, but you’ll need to get a digital crypto wallet and fill up your crypto funds. If you don’t have a wallet or no bitcoin in your account. Here is how you can get bitcoin through an exchange and stay anonymous. 
 

2.1  Sign in to BTCDirect.eu.
Before you can actually buy crypto, it is important that your account is fully verified.

2.2 Purchase bitcoin on BTCDirect.eu
Once verified on BTCDirect.eu, select the amount of Bitcoin you wish to purchase, choose a payment method such as bank transfer, credit card or SEPA, and then make the payment. The purchased Bitcoin will then be transferred to your wallet. Payment options available on BTCDirect.eu include bank transfer (wiretransfer), IDEAL, credit card, and SEPA.

2.3 Download and link your own wallet.  
After you have positive balance on your BTCDirect.eu account you’ll need to download and set up your own (anonymous) Bitcoin wallet. We recommend using BlueWallet, a user-friendly Bitcoin wallet app available on both iOS and Android. You can send bitcoin from your BTCDirect account directly to your own secure BlueWallet.  This will ensure your anonymity

BlueWallet’s official website: https://bluewallet.io/
How to Use BlueWallet for Beginners video tutorial: https://www.youtube.com/watch?v=IYX9FyMjii0
How to Use BlueWallet – The Ultimate Guide article: https://www.publish0x.com/bitcoin-adoption/how-to-use-blue-wallet-the-ultimate-guide-xwzozzv

2.4 That’s it. You are ready to start making purchases on our webshop.
Make sure your balance is a little more than the amount your ordering, to cover the order shipment fee and bitcoin transaction fees.

3.1 Step 1. make sure your order checks out before confirming your order during checkout. 

3.2 Step 2. Placing your payment –  Finalize your order by sending cryptocurrency .

  1.  Open the Blue Wallet app on your mobile device.
  2. Tap the “Send” button on the main screen.
  3. On the “Send Bitcoin” screen, tap the camera icon on the right-hand side of the “Address” field.
  4. Align your phone’s camera with the QR code you wish to scan.
    Blue Wallet will automatically recognize the QR code and display the payment details, including the amount and recipient address.
  5. Review the payment details and confirm that they are correct.
    If everything is correct, enter your wallet password or use Touch ID/Face ID to authorize the payment.
  6. The payment will be sent, and you will receive a confirmation once it has been included in a block on the Bitcoin network.

3.3 That’s it!.You have successfully scanned a QR code with Blue Wallet to make a Bitcoin payment.

Transferring funds from an external platform to our payment provider involves three steps:
– Withdrawal from the external platform

– Blockchain network confirmation

– Our payment provider credits the funds from your account

Confirmation and crediting of the transaction to the destination platform may still take some time, and the number of necessary “network confirmations” varies depending on the blockchain being used.

Your payment will be rejected. The order timer is set to 15 minutes by default. The timer is a protection mechanism against the volatility since it locks the cryptocurrency amount according to the crypto to fiat rates. If you do not pay the invoice within the defined period, the invoice is considered expired.

Orders & Shipment

No there is not. We start shipping your product from 1 gram. 
In some cases your order might be sent in multiple shipments when it exceeds the amount that we can ship at once.

Whenever our total limit is exceeded, we will contact you if you want to replace a subset of your order with another strain or refund the remaining amount of crypto coins.

No that is not possible! Orders are sent by delivery services only.

At our store, we take our customers’ privacy seriously and understand the importance of discreet packaging. That’s why we’re pleased to confirm that the answer is “Yes” – all orders are shipped in unbranded, airtight packaging, ensuring that your purchase is kept private and secure. We use discreet boxes or envelopes depending on the size of your order, so you can rest assured that your privacy will be respected every step of the way. Shop with confidence knowing that your privacy is our top priority.

Track & Trace code is only available when shipping within the Netherlands and to Germany and Belgium
With an Track & Trace code shipment you will always receive a Track & Trace code. Both you and us can track the package and see whether it has been delivered. We’ll know exactly if your order has been delivered at your mailbox or that the package is still in transit.

Whenever your package is delayed and has not been delivered within 14 days, you can claim a one-time free delivery.

Without Track & Trace code
Without Track & Trace codes shipments are sent as standard mail. Therefore you won’t receive a Track & Trace code, also you cannot claim a free subsequent delivery whenever your delivery has been delayed by the transporting company.

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